Who Can Benefit

Enterprises that look for increase in efficiency deploy internal corporate wide applications to automate internal business processes, end-to-end. In many cases, these applications support real-time interaction with their clients, at the desk or on the phone. Typical examples are teller applications in banking and insurance companies, government institutions, points of sale, etc. It is important for this kind of systems to provide close to real time support for users to store and retrieve customer data, process transactions, execute orders, etc. Performance issues on a system like this may cause customer dissatisfaction due to longer services and waiting time or even denial of service.

End to end performance testing of application and infrastructure in this kind of systems typically involve: complex usage scenarios; diverse, secure and sometimes proprietary protocols; detailed synthetic transaction monitoring for component performance testing; constant production system monitoring.

Online business applications involve automated business conduction over the internet. These systems are available directly to clients and offer the platform for fully automated transaction handling. Sometimes the whole core business process is conducted through this kind of system, like in online stores, online ticket and hotel bookings, customer support portals, etc. Performance and capacity issues in these applications directly result in business losses. Therefore the need for performance testing is no less than for enterprise business applications. Some challenges are unique so in these tests we usually focus on simpler user interaction scenarios, higher load handling expectations, standardized protocols (HTTP/HTTPS), geographically distributed virtual clients and 24h system monitoring with real time alerts in case of performance issues.

Portals provide information and collaboration to the high number of users and communities. Although generally they do not support direct business transaction processing, performance and high availability is crucial for this kind of applications. Timely presentation of information and collaboration is what users expect from these portals and the financial model is tied to number of visitors, their satisfaction and service availability. News portals, business reviews, community portals, live traffic information and corporate websites are examples of portals that can benefit from our services.

Software providers looking into ways to increase quality of their software and reduce time to market while staying focused on their core development process.

Solution providers and system integrators that want to prove to their valuable clients the quality of their integrated solutions through an independent performance audit.