Service Levels

Depending on the type of the project and your involvement in the product lifecycle, PSTech is able to offer 4 levels of involvement:

Performance Monitoring – 24x7 monitoring of application performance and server resources usage over a longer period of time. Used for deployed system to continuously insure positive user experience and to react instantly when performance is not meeting predefined criteria.

Performance Audit – Performing the audit of the new application provided to you by the third party vendor. We provide independent and objective assessment of whether the application meets predefined performance requirements.

Used for determining SLA (Service Level Agreement) compliance and verifying subsequent releases.

Performance Testing – We are testing application to determine current performance. We are gathering the information on the current performance and not placing judgment on our findings. The coverage is typically wider than in Performance Audit as we are not going only after predefined metrics. Used to determine capacity of existing systems, creating benchmarks for future systems or evaluating degradation under load or different configuration.

Performance Engineering – Your application is tested and tuned with the intent of realizing the required performance. We work together with you to help you optimize the most important application performance metrics and user experience. Used with new systems with predefined requirements, extending the capacity of existing systems or fixing systems which do not meet the SLA.

For more information, please contact  This e-mail address is being protected from spambots. You need JavaScript enabled to view it